Lydian Dental “Lydian” is a leading dental service organization “DSO” supporting 6 dental practices across Arizona and Texas.
In late-2018, Lydian began its partnership with Ascension Dental for the design, development, and administration of a new and improved dental membership plan under the brand Lydian Membership.
The partnership got started with Ascension Dental analyzing Lydian supported practices self-pay patient data and consulting key stakeholders on how to best structure a new membership plan. Once the plan structure was finalized, Ascension Dental product engineers worked tirelessly to develop its branding, website, landing pages, fee schedules, marketing materials, and other custom plan features.
After plan development was complete, Ascension Dental organized an extensive training program for all Lydian supported practices. Training was conducted in-person at each practice location and focused on how to effectively use a membership plan to attract, service and retain the growing number of self-pay patients. Additionally, each Lydian supported practice benefits from ongoing training in the form of monthly provider calls from their dedicated provider support specialist.
Today, Ascension Dental provides Lydian management, supported practices and plan members with a suite of comprehensive administrative support services vital to the ongoing success of Lydian’s professionally administered membership program.
- Custom Branding & Logo
- Custom Enrollment Rates
- Custom Fee Schedule(s)
- Custom Website & Landing Pages
- Custom Office Dashboards
- Custom Member Portal
- Custom Marketing Materials
- Custom Member Terms & Conditions
- Custom Member Welcome Kits & ID Cards
- Custom Renewal Emails & Letters
- DMPO Regulatory Compliance
- Initial & Cont’d Office Trainings
- Ongoing Office Support
- Ongoing Member Support